
Funeral Plan
Golden Charter
A funeral plan is an easy way to arrange the funeral you want in advance. A plan allows you to specify your wishes and pay for the funeral director’s services included in your plan. As customers often tell us, that can bring peace of mind to you and your family. A plan from Golden Charter also includes an allowance towards third party costs. These are essential, non-funeral director services such as the cremation or burial fees, plus the minister or officiant’s fee to perform the service. The value of the allowance included in your plan may grow over time. There will only be more to pay at the time of the funeral if the third party costs exceed the allowance when you buy your plan, or if the costs increase by more than the growth of your plan.
At Heart and Soul Funerals, we work in partnership with Golden Charter to provide you with a simple way to plan ahead. As one of the UK’s largest funeral plan providers*, Golden Charter has helped over 1 million people to plan ahead**, so we’re completely confident in offering their plans to you.
Everyone has different needs when it comes to funeral planning, so we make sure the plans we offer are as flexible as possible. When you get in touch, we’ll be happy to discuss your funeral requirements and tailor a plan to suit you. Rest assured a plan from Golden Charter is available to all UK residents, regardless of age or state of health.
Would you like to know more information about how a Golden Charter funeral plan could work for you? We can provide you with all of the information you need to make an informed decision for you and your family, feel free to call us today: 01803 840799.
Heart and Soul Funerals is an appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).
* Based on a Golden Charter analysis and independent research of the funeral plan market size as at December 2024.
** Correct at July 2025.
How We Support You & Payment Terms
We are proud to work with transparency. When we meet with you, we will discuss the options available and then send you an email with an estimate of the total cost of the funeral.
We will outline the difference between our own costs and those of third parties, which we will make on your behalf. We will share information about our most affordable options and help guide you to make decisions that are right for you. Should you be in receipt of benefits, please speak with us and you can find further information about the financial help available to you here.
We don’t mark up the cost of anything we buy on your behalf. All coffins, cars, flowers, burial and cremation costs are charged to you at cost. We are the only funeral company in Devon to charge in this way and believe it should become the sector standard.
We do not ask for deposits and our standard payment term is 14 days.




